Studio Info & Policies
NEW CLIENT INFO
Welcome! We love newbies! We recommend to start with 3 Essentials classes and/or Private Sessions to get yourself familiar with the equipment and class flow. Once you have completed 3 Essentials classes or Privates, you are welcome to join our regular group classes
CLIENT INTAKE FORM
Client intake forms are strongly encouraged at least 48 hours before your first Private or Duet Session in order to make the most out of your visit and long term growth with L&T Pilates
PREPARING FOR CLASS
Please wear comfortable fitting workout clothing, bring a water bottle, and grippy socks
ARRIVAL TO CLASS
We recommend arriving 5-10 mins before class and no more than 10 mins before to allow the previous class time to wrap up. First timers please try to arrive 10 mins before class so we can show you around the studio!
ACCESS TO THE BUILDING
Upon your arrival to the studio, please dial 006 or navigate through the call box directory to L&T Pilates and we will buzz you into the building. The studio is located on the 2nd floor and is accessible via stairs, no elevator
PARKING
L&T Pilates is located in beautiful Oakland, CA which is an urban city. Please give yourself plenty of time for parking and do not leave any valuables in your car or anything in plain sight. There is metered parking along Lakeshore Avenue and free street parking in the surrounding neighborhoods.
LATE CANCELS & NO SHOWS
Class Pack Holders: group Classes must be cancelled within 12 hours of start time. Any classes cancelled within the 12 hour window will be deducted from your account. Any no shows will be deducted from your account and a $30 fee will be incurred
Monthly Members: group Classes must be cancelled within 12 hours of start time. Any classes cancelled within the 12 hour window will incur a $20 fee. Any no shows will be deducted from your account and a $30 fee will be incurred
Privates & Duet Sessions: sessions must be cancelled within 24 hours of start time. Any sessions cancelled within the 24 hour window will be deducted from your account. Any no shows will be deducted from your account and a $60 fee will be incurred
PREGNANCY
All classes are appropriate through your first trimester. After that, please consider signing up for privates to receive a more tailored class to fit your needs
AGE LIMIT
Clients under the age of 16 are not permitted in group class. Clients 16-17 years of age are welcome in class, but will require a New Client Waiver to be signed by their parent or guardian
PACKAGE EXPIRATION
All class and private packages have a 3 month expiration from date of purchase with the exception of New Client Specials which expire 21 days from date of purchase
MONTHLY MEMBERSHIP
12x/month, 8x/month, & 4x/month- no minimum commitment, auto renews every month based on date of purchase. Classes expire each billing cycle and do not rollover to the next month. 30 day cancellation notice required via email to info@landtpilates.com if you want to terminate your membership. Late cancel and no show policies apply.